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Privacy Policy

How we protect and handle your personal data.

1. Who we are

VDPO By OrtHouse Orthodontie Praktijk
C. Pallemansstraat 32, 2950 Kapellen, België
Email: administratie@vdpo.be
Phone: +32 3 605 31 93

2. What data we collect

When you use our website or contact us, we may collect the following personal data: name, email address, and phone number (via contact forms), treatment preferences, and technical data such as IP address, browser type, and pages visited (via cookies).

3. Why we collect it

We use your data exclusively to respond to your appointment requests and questions, to provide orthodontic care and follow-up, and to improve our website and services. We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses essential cookies for functionality and optional analytics cookies. You can manage your cookie preferences via the cookie banner displayed on your first visit.

5. Your rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to access your personal data, request correction or deletion, withdraw consent at any time, and file a complaint with the Belgian Data Protection Authority. Contact us at administratie@vdpo.be.

6. Data retention

We retain your contact form data for a maximum of 2 years. Medical records are retained in accordance with Belgian healthcare regulations.

7. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration. Our website uses SSL encryption.

Last updated: March 2026